Blog: 2014

CFPB director Richard Cordray presented the Bureau's semi-annual report to the Senate Committee on Banking, Housing, and Urban Affairs earlier this week. That report did not exactly paint a pretty picture in terms of the amount of consumer complaints about the debt collection industry.

As passed along by ACA International (h/t InsideARM), Cordray said the following about consumer complaints:

With enough data to start to project how things will pan out for the rest of the year, it looks like Federal Debt Collection Practices Act (FDCPA) lawsuits against collection agencies will be down once again in 2014.

This continues a trend from the last three years. Patrick Lunsford provides additional detail on the FDCPA suits so far in 2014 over at InsideArm:

The Affiliated Group was privileged to host a number of our clients for a two day event last week here in Rochester, MN. On Wednesday we held a golf event and a get-together for food and drinks. It was great to spend time relaxing and socializing with our clients.

On Thursday it was down to business. Held at the Rochester International Events Center, TAG hosted a day full of informational and engaging sessions. Topics for these sessions included:

ACA International held its first annual Legislative Conference on Capitol Hill in Washington D.C. this week. More than 60 members of ACA, including TAG's own Mark Neeb, participated in the Conference as ACA advocates for the credit and collections industry. Those members participated in over 100 meetings over the course of the week.

Among the key points of the Conference were the following: