Tips For Reading Tips About Dealing With Debt Collectors

October 31st, 2014

How to deal with debt collectors.

That is the angle of nearly all of the national coverage of the collections industry. It is usually a list, and it is usually presented as a survival guide of sorts that tells consumers how to avoid getting bullied, harassed, tricked, and other nasty verbs that get linked to collectors. While having consumers remain informed about their rights and about the process is crucial, to do so with blanket assumptions about all collectors continues to hinder the conversation.

Debt Collections Trends: FDCPA, TCPA Lawsuits On The Rise

October 23rd, 2014

The September debt collections data is in, and in an entirely unsurprising development, FDCPA and TCPA lawsuits are on the rise.

The biggest takeaway from this data is the continued need to address, update, and reform the outdated law that is the TCPA.

Patrick Lunsford of InsideArm breaks down some of the highlights from Septembers' lawsuit data and information year-to-date:

Report: Number Of Collections Lawsuits On The Rise

July 29th, 2014

When it comes to data about litigation and lawsuits in the collections industry, it is seldom enough to look at numbers on the surface to try and determine what is actually happening in the industry. We have no choice but to dig into the nuances of the situation, to look at the context to better understand what is happening.

FDCPA Lawsuits Are Down, Again

June 2nd, 2014

With enough data to start to project how things will pan out for the rest of the year, it looks like Federal Debt Collection Practices Act (FDCPA) lawsuits against collection agencies will be down once again in 2014.

This continues a trend from the last three years. Patrick Lunsford provides additional detail on the FDCPA suits so far in 2014 over at InsideArm:

The Need To Modernize Debt Collection Laws

January 14th, 2014

Collection agencies aren't looking for short cuts. They aren't looking for loop holes or opportunities to do wrong by consumers. Most collection agencies, committed to treating people with respect, simply want to be able to do their job.

In an article for Global Banking and Finance Review, Pat Morris, the CEO of ACA International, summed it up well:

Update: TCPA Lawsuits Continue To Rise

October 22nd, 2013

Last month we noted a trend in lawsuits against collection agencies. While Fair Debt Collection Practices Act (FDCPA) suits were on the decline, Telephone Consumer Protection Act (TCPA) suit continued to rapidly increase.

Tracking Recent Changes In Lawsuits Against Collection Agencies

September 27th, 2013

There is change afoot. There is a transition underway as far as the laws and regulations that frequent the claims and complaints against collection agencies. In what is already a highly regulated industry, collection agencies need to take notice of these shifts.

Choosing the Right Collection Agency: Compliance

September 25th, 2013

One of the most important factors when you are choosing a collection agency is compliance. The interesting thing about the topic of compliance is that today it is an increasingly complex one.

At the present moment compliance is more important than ever. You need to be sure you are choosing a business partner who understands that. Here is a set of questions you should ask to start out with when making an effort to choose the right collection agency:


APRIL 29, 2013

In the earlier part of April, a United States district court ruled that a debt collector accusing a debtor of lying during a telephone call is sufficient grounds to continue a case for a claim under the harassment and abuse provisions of Federal Debt Collection Practices Act (FDCPA).


APRIL 1, 2013

On Tuesday, a federal judge granted class certification to a case regarding a voice message left to a consumer by a medical debt collection agency.

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