Compliance

Debt Collections Trends: FDCPA, TCPA Lawsuits On The Rise

October 23rd, 2014

The September debt collections data is in, and in an entirely unsurprising development, FDCPA and TCPA lawsuits are on the rise.

The biggest takeaway from this data is the continued need to address, update, and reform the outdated law that is the TCPA.

Patrick Lunsford of InsideArm breaks down some of the highlights from Septembers' lawsuit data and information year-to-date:

Collections Industry Questioned Once Again In National Coverage

July 27th, 2014

It does not seem like an unreasonable request that companies within the debt collection industry would want to stand on their own merits rather than having a select number of rotten agencies represent the entire industry. Does one restaurant being found in violation of a health code mean that the entire food service industry is disgusting?

Consumers Provide Input on Debt Collection Laws

March 31st, 2014

With the introduction of the CFPB Rule-making Process at the end of 2013, there was an opportunity for agencies, creditors, and consumers alike to offer their input on debt collection laws. While collection agencies would like to see certain laws undergo a modernization process, consumers provided input about their own rights and the experience of being a debtor.

In The News: TAG Continues Proactive Approach to Compliance and Data Security

March 7th, 2014

Here at The Affiliated Group, we remain committed to a proactive approach when it comes to issues of compliance and data security. This week we are proud to announce a significant step forward in terms of how we handle consumer information and cardholder data.

Inside Arm Summit: Compliance is the Hot Button Issue in 2014

January 30th, 2014

Last week InsideArm hosted a Large Market Participant Summit in Washington D.C. While the summit was catered to large firms within the A/R industry, some of the key points are instructive for all agencies and companies, regardless of shape or size.

The main takeaway? Compliance will be key. It is the issue for collection agencies in 2014.

Choosing the Right Collection Agency: Compliance

September 25th, 2013

One of the most important factors when you are choosing a collection agency is compliance. The interesting thing about the topic of compliance is that today it is an increasingly complex one.

At the present moment compliance is more important than ever. You need to be sure you are choosing a business partner who understands that. Here is a set of questions you should ask to start out with when making an effort to choose the right collection agency:

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